Privacy policy
This privacy policy applies to the use of the website and the services provided by Forest and Bear. The effective date for the validity of these conditions is 24/05/2018, with the publication of a new version the validity of all previous versions expires.
This Privacy Policy describes how your personal information is collected, used andshared when you visit or make a purchase onforestandbear.nl (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device,
This information includes information about your web browser, IP address, time zone, and some cookies that are placed on your device. Additionally, as you navigate the Site, we collect information about the individual web pages that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- 'Cookies' are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable them, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- 'Web beacons', 'tags' and 'pixels' are electronic files used to record information about how you use the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collectcertain information about you, including your name, billing address, shipping address, payment information (including credit card numbers and bank details), email address, and phone number. We refer to this information as “Order Information.”When we talk about 'Personal Information' in this Privacy Policy, we mean bothDevice Information as Order Information.
HOW DO WE USE PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to communicate with you, scan our orders for potential risk or fraud and where in line with the preferences you have shared with us, provide you with information or advertising about our products or services.
We use the Device Information that we collect to help us scan for potential risk and fraud (in particular, your IP address), and generally to improve and optimize our Site (for example, by generating statistics about how our customers browse and interact with the Site, and to measure the success of our marketing and advertising campaigns). We also use the Device Information to provide you with targeted advertisements or marketing messages we believe you may find interesting.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us protect your Personal Information.
information as described above. For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here:https://www.shopify.com/legal/privacy.
We also use Google Analytics to help us understand how our customersuse the Site. You can read more about how Google uses your personal information hereused: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here:https://tools.google.com/dlpage/gaoptout.
We purchase web hosting and e-mail services from Hostnet. Hostnet processes personal data on our behalf and does not use your data for its own purposes. However, this party can collect metadata about the use of the services. These are not personal data. Hostnet has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. Hostnet is obliged to maintain confidentiality on the basis of the agreement.
We use the services of Hostnet for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent abuse, loss and corruption of your and our data as much as possible. Hostnet does not have access to our mailbox and we treat all our e-mail traffic confidentially.
If you place an order with us, it is our job to have your package delivered to you. We use the services of MyParcel to carry out deliveries. For this purpose, it is necessary that we share your name, address and place of residence with MyParcel. MyParcel uses this information only for the purpose of executing the agreement. In the event that MyParcel uses subcontractors, MyParcel will also make your information available to these parties.
We use the services of to maintain our administration and accountinge-boekhouden.nl. We share your name, address and place of residence details and details regarding your order. This data is used to administer sales invoices. For our administration and accounting we use the services of e-boekhouden.nl. We share your name, address and residence details and details regarding your order. This data is used to administer sales invoices. Your personal data is sent and stored protected. E-boekhouden.nl is obliged to maintain confidentiality and will treat your data confidentially. e-boekhouden.nl does not use your personal data for purposes other than those described above.
Finally, we may also share your Personal Information to comply with applicable laws and regulations.to comply with, to respond to a subpoena, search warrant or other lawful request for information we receive, or to protect our rights.
BEHAVIORAL-BASED ADVERTISEMENTS
As described above, we use your Personal Information to provide you with targetedto provide you with advertisements or marketing messages that we believe may be of interest to you. For more information about how targeted advertising works, visit the Network Advertising Initiative's ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising at:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal:http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when your browser transmits a Do Not Track signal.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.
Please also note that your information will be transferred outside Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will retain your Order Information forour records unless and until you ask us to delete this information.
AMENDMENTS
We may update this privacy policy from time to time in order to reflect changes to our practices or for other practical, legal or regulatory reasons.
CONTACT
For more information about our privacy practices, if you have any questions, or if youIf you want to file a complaint, you can send an email to info@forestandbear.nlor send a letter using the details below:
Forest and bear
to Machteld van der Hek
Oranjestraat 125
2013VD Haarlem